How to Return a Doll to The Pattycake Doll Company

The Pattycake Doll Company Warranty and Returns Policy:

We will give you a full merchandise refund for any order returned within the first 30 days - no questions asked, no hassles. Even if it has been played with; even if it has been ripped out of the box and packaging. NO Restock Fee. NO hassle. NO questions. Just send it back. 
If your child is willing to give you back their doll, there must be something really wrong with it. And we want those dolls back. 

If the doll is not defective, but just something the child didn't fall in love with, we are more than happy to refund your merchandise returns.

We also like to suggest as an alternative, that you consider donating that doll to a local Children's Hospital or Women's Shelter instead. Many of our customers have told us they never even thought of that, and are glad we made the suggestion. 

(For over 15 years The Pattycake Doll Company has been donating a portion of all of our sales to Children's and Women's charities. A list of the Children's Charities that your purchases support is on our "Our Story" page.) 

After 30 Days, Restock Fees May apply.

Our Address for Returns is:
The Pattycake Doll Company
Attn: Returns Dept.
107 Southfield Dr 
Fayetteville NY 13066

Please be sure to include the name of whoever placed the original order inside the package so we know who is sending it back for refund. We are sorry, but we can only - by law - refund to the original purchaser.
Non-returnable items:
Gift cards
Downloadable software products
Doll Brushes
Doll Clothing
Please do not send your purchase back to the manufacturer.

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at bestdollsforkids (@) gmail.com

Clearance Sale items (if applicable)
Our regular priced and sale priced items may be refunded, unfortunately clearance sale items are considered "final Sale" items and cannot be refunded.

Shipping
To return your product, you should mail your product to: 107 Southfield Dr, Fayetteville New York US 13066

You will be responsible for paying for your own shipping costs for returning your item. Use the least expensive method available to you. Shipping costs are non-refundable. If you receive a refund, the cost of shipping may be deducted from your refund.